A top F&B company with 500+ staff and nationwide restaurant chains scaled quickly but slowed down. Their outdated, disconnected systems made inventory tracking and supply chain planning slow and error‑prone.
The Ember & Oak
Kitchen efficiency soared with Odoo automation in place
Web+Mobile Support
Platform
Web+Mobile Support
Industries
E-commerce
Services
E-commerce
Country
USA
Lost in data silos? Odoo made it a smooth system
A leading F&B company with nationwide restaurant chains and 500+ staff was scaling rapidly while facing operational slowdowns due to disconnected systems. Their legacy setup made inventory tracking and supply chain planning time-consuming and error-prone.
To support their expansion, Agile Infoways implemented a scalable, customized Odoo ERP solution. It unified their operations across regions, reduced inventory management time from 3 hours to 5 minutes, and minimized customer complaints.
“Odoo automated our inventory monitoring and kitchen workflows, boosting efficiency, reducing waste, and enabling seamless service across outlets—driving precision and performance we couldn’t achieve before.”
-Glenn Provoost, CEO of ITAF
Client's problem statement
A growing restaurant chain with multiple outlets faced major hurdles in inventory tracking, supplier coordination, and food safety compliance. Disconnected systems made it hard to manage orders, pricing, and billing across different channels, affecting overall efficiency and customer satisfaction.
Manual processes caused delays in handling complaints, budgeting, and expense tracking across outlets. To eliminate these inefficiencies, the client turned to a unified Odoo solution. It automated procurement, kitchen operations, sales, and finance, enabling real-time insights for smarter, faster decision-making.
The challenges
- Manual stock tracking caused waste, stockouts, and profit loss.
- No centralized vendor system led to pricing errors and high costs.
- Poor stock traceability risked expired items and food safety issues.
- No control over recipe usage led to inconsistency and ingredient waste.
- Order handling from many sources slowed operations and caused errors.
The solutions
- Auto-stock tracking cut waste and ensured timely reordering.
- Vendor pricing is centralized for faster, smarter negotiations.
- FIFO stock tracking improved food safety and compliance.
- Ingredient usage is tracked to reduce waste and boost quality.
- The unified PoS system simplified billing and pricing across channels.
We automated inventory control with Odoo’s Purchase and Inventory apps, enabling real-time tracking, auto-replenishment, and supplier price management. All of which reduced waste, boosted efficiency, and simplified back-of-house operations.
By integrating Sales and PoS with dynamic pricing and tax logic, we unified multi-channel ordering, automated billing, and improved accuracy, making service faster, smarter, and fully compliant across all restaurant outlets.
Tools & Technologies
We implemented Odoo’s Inventory, PoS, Manufacturing, and Helpdesk modules. It seamlessly integrated procurement, sales, and kitchen workflows to enhance real-time visibility, automate operations, and support the growth of multi-outlet F&B operations.
From 3-hour delays to 5-minute wins. Thanks to Odoo features
Custom Odoo design unified regions and simplified business expansion
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Recognitions and Partnerships
